Airport Terms and Conditions

Airport Terms and Conditions

Payment: All charges are billed to the client's credit card unless other billing arrangements have been made. Passengers will be required to sign a statement authorizing they are associated with the credit card to be on file . In the event a charge is disputed by the card holder the passenger will be obligated to complete the charge. 

Client Directed Service: We allow one half hour of travel time from our location to the pick up location at no charge. All other travel time is charged at the normal hourly rate for the selected vehicle and is added to there respective hourly minimums. 

Waiting time: For airport and Amtrak pick-ups, we grant a 20 minute grace period from the updated arrival time. Thereafter, wait time will be charged at $5 for each 5 minute period. For all other pick-ups, a 10 minute grace period will be granted after the assigned pickup time, thereafter, wait time will be charged at $5 for each additional 5 minute period. 

Service fee: A 18% chauffeur gratuity based on the fare, stop time and wait time will be added to your bill.

Parking fee: A $10.00 charge for parking fees will be charged on all pickups at the St Paul/Minneapolis International and Hubert Humphrey terminals.

Meeting inside at baggage claim: $ 20 Chauffeur will meet you inside with a sign and assist with any luggage.  Included in this price and upgraded level of parking. Suggested for all corporate travelers with or without bags.

Cancellations: For Client Directed and Point-to-Point Service Sunday through Friday, we will accept cancellations without a charge, up to 48 hours before the scheduled pick-up time. Specialty vehicles, Limo Coach and Bus transportation will have a 72 hour cancellation policy. Worldwide cancellations require a 72-hour notice, unless otherwise specified.

No Shows and Late Cancelations: For Point-to-Point Service, a fee equal to the fare, wait time and chauffeur gratuity, will be charged when the client does not show at the pre-arranged pick-up location.

For Client Directed Service Sunday through Friday, a fee equal to 2 hours of service plus  appropriate gratuity and parking will be charged when the client does not show at the pre-arranged pick-up location.

To avoid a no show fee, please call us at 952 224 6784. The dispatcher will immediately direct your chauffeur to you. For Client Directed Dedicated Service on Saturday, the balance due must be paid in full. This includes all dedicated service, weddings and special events.

Rental Agreement: Before renting any vehicle please read our rental agreement.