General Rental Agreement
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General Rental Agreement

Cancellation policies :  
  • All deposits are exact and non-refundable.

  • All vehicles with a seating capacity over 4 passengers must be canceled 14 days prior to the run to avoid charges. Cancellations within 14 days of the run will be charged 100% of the reservation cost listed above ( including the fuel surcharge, std grat ).

  • Vehicles with a seating capacity of 4 passengers or less for one-way airport transfers within the seven county Minneapolis / St. Paul metro area must be canceled 12 hours prior to the reservation time to avoid being charged 100% of the reservation cost listed above ( including the fuel surcharge, std grat ).
 
Final Charges :
  
  • Final charges are not determined until after the ride has been completed and Luxury Limousine's Accounting Department reviews the actual services provided including wait time, stops, parking, possible damages incurred, hourly vehicle(s) times, etc.

  • Client assumes full responsibility for any and all non payments and agrees to pay for any collection expenses and or attorney fees associated with collection efforts.

  • In the exceptional event any billing discrepancy or service issue arises, it must be addressed via email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 24 hours after service has been completed.

  • Before a trip begins clients will be required to show the driver a state or federal identification card in conjunction with the corresponding credit card used to make the reservation. ( airport reservations are exempt from this policy )